Privacy Policy

Effective Date: May 27, 2025

White Hat Brokers (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share your information—particularly in relation to SMS messaging and digital communications—when you visit or interact with https://whitehatbrokers.com (the “Site”).

1. Information We Collect

We may collect the following types of information from users:

Personal Information: Such as your name, phone number, email address, and mailing address, submitted through forms or communications.
SMS/MMS Data: If you provide your phone number, you may receive SMS messages related to appointment confirmations, service updates, promotions, and support.
Technical Data: Such as IP address, browser type, device identifiers, and usage patterns.
Cookies: We may use cookies and other tracking technologies to enhance your browsing experience.

2. SMS Messaging Compliance (A2P 10DLC)

By providing your phone number, you consent to receive SMS or MMS messages from White Hat Brokers. These may include service notifications, appointment confirmations, marketing messages, and customer support follow-ups.

Frequency: Message frequency varies based on your interaction.
Cost: Message and data rates may apply.
Opt-Out: You can opt out at any time by replying STOP to any message. To get help, reply HELP or contact us directly.
Consent: Your consent to receive SMS messages is not a condition of purchase.

3. How We Use Your Information

We use collected data to:

Respond to service inquiries or quotes
Send SMS alerts and updates (with consent)
Improve user experience and our services
Deliver marketing communications
Comply with applicable laws and regulations

4. How We Share Your Information

We do not sell or rent your information. We may share your data with:

Trusted Service Providers (e.g., SMS gateways, CRM platforms)
Legal Authorities when required by law
Successors in case of merger or acquisition

5. Data Security

We implement industry-standard safeguards to protect your personal data, including secure encryption and access control. However, no system is 100% secure.

6. Your Rights

You may:

Request access to your data
Ask us to correct or delete your information
Opt out of marketing and SMS communications at any time

7. Children’s Privacy

We do not knowingly collect or solicit data from individuals under the age of 13. If we learn we have received such data, we will delete it.

8. Third-Party Services

Our Site may include links to external websites. We are not responsible for the content or privacy practices of third-party sites.

9. Updates to This Policy

We may revise this policy occasionally. Updates will be posted to this page with a revised effective date.

10. Contact Us

White Hat Brokers
1079 S. Hover Street, Suite 200
Longmont, CO 80501
📧 [email protected]
📞 303-225-0073
🌐 https://whitehatbrokers.com